Essential Take note: Observe: This bicycle is marketed for off-highway or track use only. It truly is pace and electric power restricted to adjust to federal, state and local legislation.
For 30 times following the delivery day we will switch any portion which is considered faulty from production.
We want to be sure you are delighted and possess a satisfying All round working experience immediately after buying our merchandise. That becoming mentioned, Now we have some information about our Shipping and delivery and Return guidelines below.
We could elect not to take or authorize return of items that usually are not within their unopened, original packaging, or are already altered or modified with 3rd-get together or aftermarket sections or factors.
We accept returns inside 30 days of authentic ship day assuming that the merchandise is in the initial sealed item box, unopened, and undamaged.
Bikes are significant and highly-priced to ship, and once you journey it it's used, and we do not present any returns on your bicycle Except if it truly is dead on arrival. We're not a rental shop, and hugely suggest doing your investigate before finishing your obtain with us.
Make sure you tend not to bypass this restriction or modify it to go quicker.. The customer normally takes total obligation of the proper use of this products which might or might not conform to all applicable laws within the location it is actually ridden.
After the products has become returned to us and has become ascertained to generally be total (including the “initial sealed” solution box, Using the unit in its first packing products) and undamaged.
I comply with the stipulations and suppose obligation for: Making sure the age on the rider is no less than sixteen years old.
We understand that sometimes a product will not be Everything you anticipated to become, As well as in that not like occasion we invite you to evaluation the next conditions related to returning an item.
Also this bicycle is obtainable Along with the 38ah battery upgrade. The upgraded battery provides you with a handful of more miles of array and makes use of the Samsung 35E mobile as opposed to the normal Panasonic PF cell.
Your Surron might be shipped as freight from our Southern California warehouse so it's actually not your normal smaller packet delivery truck that will deal with it. In the event the shipping tackle you applied is often a residential a single then the supply date that's shown on the tracking system is likely not the day that they'll produce it to.
Due to the fact we use Freight LTL, in some cases not all destinations are deliverable. We're going to Allow you recognize and ask for an alternative handle in the event that we will not produce to in which you reside.
Sur-Rons are a little bit massive and significant for shipping and delivery, so we deliver all our bikes utilizing a Freight LTL assistance. All shipments would require a supply appt. so you should double Examine you provided the proper e-mail and cell phone number so our Freight copyright can set up your supply!
If a bike incorporates a small cosmetic difficulty (such as a scratch, or chip over the paint), We're going to try to arrive at a reasonable lower price but this is not grounds for guarantee substitute or for just a return.
The Surron is designed for really serious off street Using and Now we have carried out assessments with a lot of drops that affirm the suspension technique over the Sur Ron is rock strong.
Fill in the e mail beneath to ask for a new password. An e-mail will likely be sent for the tackle beneath containing a connection to validate your e mail tackle.
The moment you receive a transport notification, it here is just too late to terminate the buy and you will need to request a return.